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Trust is
everything!
At Vulcan X Tech, we respect your privacy and give you control over your data. If you wish to delete your i-mage app account and all associated personal data, please follow these steps:
How to Request Account Deletion
Send an email to: support@vulcanx.techInclude in your email:The email address or user ID you used to register in the i-mage app. A clear statement that you wish to delete your account and all associated data
What Happens Next
We will process your request within 7 business days.All your personal information and app data will be permanently deleted from our servers, except where retention is required by law (e.g., for payment or fraud prevention).You will receive a confirmation email once your data has been deleted.
Data Retention
After deletion, we retain only non-personal, anonymized data for analytics and legal compliance, if required.If you have made purchases, transaction records may be retained for legal and tax purposes as required by law.
Engage Us
1. Introduction
This Distance Sales Agreement ("Agreement") outlines the terms and conditions under which you, the customer, purchase goods or services from Vulcan X ("Company") through our online platform or other distance communication methods. By placing an order, you agree to comply with these terms.
2. Products and Services
The Company offers various products and services available for purchase through our website. The description and specifications of these products and services are provided to ensure clarity before purchase.
3. Ordering Process
To place an order, follow the instructions on our website or as communicated through other distance channels. Ensure all information provided is accurate to avoid issues with processing your order.
4. Payment
Payments for orders can be made using the methods specified on our website. All transactions are processed securely. Prices are as stated at the time of purchase and may include taxes and shipping costs.
5. Delivery
The delivery timeframes are estimated and may vary based on factors such as location and availability. The Company will make every effort to deliver products or services within the stated timeframes but is not liable for delays beyond its control.
6. Right of Withdrawal
Under applicable distance selling regulations, you have the right to withdraw from this Agreement within 14 days from the receipt of goods or confirmation of service delivery without providing a reason. To exercise this right, you must notify us of your decision to withdraw.
7. Returns and Refunds
If you wish to return a product or cancel a service, please refer to our Return Policy below for instructions on how to proceed. Refunds will be processed in accordance with the policy outlined.
8. Customer Support
For any inquiries or issues regarding your order, please contact our customer support team. We are committed to providing assistance and resolving any concerns promptly.
9. Amendments
The Company reserves the right to amend this Agreement at any time. Changes will be effective upon posting on our website or notifying you directly.
10. Governing Law
This Agreement is governed by the laws of Turkey. Any disputes arising from this Agreement will be subject to the jurisdiction of the courts in Turkey.
REACH OUT US!
Distance Sales Agreement
Effective Date: July 25, 2025
Developer: Vulcan X Tech
Website: vulcanx.tech
App Name: i-mage
This Distance Sales Agreement governs the purchase of digital products offered by Vulcan X Tech ("we", "us", or "our") through the Google Play Store. By making a purchase, you ("the customer") agree to the following terms.
1. Scope of Agreement
This agreement applies to the sale of the i-mage premium license (lifetime access), a digital software product distributed exclusively via the Google Play Store.
All purchases are final and governed by this agreement, Google Play’s Terms of Service, and applicable consumer laws.
2. Product Description
Product Name: i-mage (Premium Version)
Type: Digital software (mobile application)
Features: Full access to all functions, including scanning and advanced editing tools.
License: One-time payment for lifetime premium access.
Platform: Android (distributed via Google Play Store)
The app runs entirely on your device — no internet connection is required. No personal data is collected or transmitted.
3. Pricing and Payment
The price is displayed in local currency on the Google Play Store.
Payment is processed securely through Google Play Billing.
We do not collect, store, or access your payment information (credit card, billing address, etc.).
All transactions are subject to Google’s payment policies.
4. Right of Withdrawal / Refund Policy
In accordance with consumer protection guidelines:
✅ You have the right to cancel your purchase and receive a full refund within 48 hours of purchase, for any reason.
To request a refund, go to play.google.com , manage your orders, and select "Refund".
We support no-questions-asked refunds — your satisfaction is our priority.
After 48 hours, refunds may still be possible at Google’s discretion.
We do not require you to justify your refund request.
5. Delivery and Access
The product is delivered digitally immediately after purchase.
Access to the premium features is unlocked within the app upon successful payment.
No physical goods are shipped.
6. Intellectual Property
i-mage and all related content are owned by Vulcan X Tech.
You are granted a non-exclusive, non-transferable, lifetime license to use the app for personal use.
Reverse engineering, redistribution, or commercial resale is strictly prohibited.
7. Limitation of Liability
The app is provided "as is", without warranties of any kind.
We are not liable for indirect or consequential damages.
You use the app at your own discretion.
8. Changes to This Agreement
We may update this agreement occasionally. Any changes will be posted on our website with a new effective date.
9. Contact Us
For questions, refund support, or feedback:
📧 info@vulcanx.tech
🌐 vulcanx.tech
By purchasing i-mage, you acknowledge that you have read, understood, and agreed to this Distance Sales Agreement.
We believe in trust, transparency, and fairness.
At Vulcan X Tech, we offer a no-questions-asked refund policy for our app i-mage. If you're not satisfied — for any reason — you can get a full refund. No hassle, no explanations needed.
🔄 How to Request a Refund
Since i-mage is sold through the Google Play Store, all payments and refunds are securely managed by Google.
To request a refund:
Open the Google Play Store app on your device or go to play.google.com .
Tap the Menu (☰) → Subscriptions or Purchases.
Find i-mage in your list of apps.
Tap "Refund" or "Report a problem" and follow the steps.
Google will process your refund — usually within minutes.
💡 Tip: You can request a refund up to 48 hours after purchase. In some cases, Google allows refunds even after this period — just try!
✅ We fully support every refund request.
❌ We do not collect or see your payment details.
🔐 All transactions are handled 100% by Google.
📣 Need Help?
If you have trouble requesting a refund, contact us at:
📧 info@vulcanx.tech
We’ll guide you step by step — no automation, no bots, just real human support.
Our Promise:
Your satisfaction matters. If you want a refund, you deserve one.
Because great software should come with great peace of mind.
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